Holiday Inn Melaka Awards

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TripAdvisors’ Traveller’s Choice &  TripAdvisor Certificate for Excellence 2014 Award

HOLIDAY INN MELAKA HONOURED WITH 2 PRESTIGIOUS AWARDS BY TRIPADVISOR

MELAKA, 17th September 2014 – Holiday Inn Melaka is renowned for creating the perfect staying experience for guests, and this year we have achieved that accolade by being awarded with 2 distinguished awards by the renowned travel site, TripAdvisor.

Being conferred TripAdvisors’ Traveller’s Choice for Family and also TripAdvisor Certificate for Excellence 2014 is a perfect accompaniment for the hotel as it is perfectly embodied into our operations to make it a truly fulfilling and fun filled staying experience for all our guests that walk in through our doors.

Holiday Inn Melaka’s commitment towards excellence is apparent in its fresh, modern and refreshing experience. Holiday Inn Melaka offers a comfortable, familiar atmosphere where guests can relax and enjoy amenities such as free high speed Internet, restaurants, fitness center and comfortable lounges – plus kids stay and eat free. The perfect mix of business and pleasure for today’s comfort-seeking traveler.

“This awards marks our foray into the hotel’s history and is a milestone to our growth and existence,” remarks Mr. Alvin Jaiyaseelan, General Manager of The Holiday Inn Melaka.

Our achievement is perfectly timed and it celebrates the collaboration of our team and staff to deliver a level of service and product offerings that is appreciated and much welcomed by travelers and guests alike. The Holiday Inn chain of hotels in itself is renowned for delivering enchanting lifestyle experiences and intuitive service in sought-after locations around the world. I am sure that this is a recognition that we can take pride in for some time to come” he added.

Travelers’ Choice awards honor top travel spots worldwide based on the millions of valuable reviews and opinions from TripAdvisor travelers. These annually awarded recognitions represent the very best hotels and accommodations to destinations, attractions, and even brands and products have to offer in terms of service, quality, and customer satisfaction,

About the IHG GROUP
The IHG group of hotels provide more than 674,000 guest rooms globally, serving over 150 million guests each year with a family of nine trusted brands. They include InterContinental Hotels & Resorts, HUALUXE, Crowne Plaza Hotels & Resorts, Indigo, Even, Holiday Inn, Staybridge Suites and the Candlewood Suites.

About TripAdvisor
TripAdvisor® is the world’s largest travel site*, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, reaching nearly 280 million unique monthly visitors**, and more than 170 million reviews and opinions covering more than 4 million accommodations, restaurants and attractions. The sites operate in 43 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.

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Earth Check Gold Certified 2015

OUR ENVIRONMENTAL PERFORMANCE

Since 2011, Holiday Inn Melaka achieved EarthCheck Silver Certification and EarthCheck Gold Certification for the year 2015.

EarthCheck is widely regarded as the world’s most scientifically rigorous environmental management Program, designed specifically for the travel and tourism industry.

The Program is trusted by more than 1200 organisations in over 65 countries. It is used to measure key environmental indicators such as: energy and water consumption; total waste production and community commitment.

EarthCheck helps to determine an operator’s, community’s or government’s standard of environmental, social and economic performance and requires compliance to internationally recognised standards.

In order for us to gain EarthCheck Certified status, we were required to submit a year’s worth of operational data to EarthCheck for Benchmarking purposes. This was then compared to the operational data submitted by similar organisations, before being rated against Baseline and Best Practice levels.

We were also required to submit to independent, third party auditing, to verify the accuracy of our sustainability claims.

By displaying the EarthCheck logo, we are signifying our commitment to the efficient use of natural resources, the environmental education of staff, guests and suppliers and the use of biodegradable products.

Our policies require the use of energy-efficient lighting, the minimization of water consumption, recycling of solid waste products and use of recycled products whenever possible. This has resulted in a decrease in Greenhouse Gas emissions (GHG) for our operations.

To increase the standard of living for host communities, we source supplies product and supplies locally whenever possible. We foster eco-cultural understanding and sustainable development and give preference to hiring local people.

We would like to thank our staff for their commitment to sustainable tourism practices and we ask all guests and suppliers to help us to restore and conserve the surrounding environment, care for local communities and drive economic health through tourism.

Should you have any questions relating to our sustainable tourism practices or EarthCheck, please contact our EarthCheck Coordinator irene.liew@ihg.com.

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TripAdvisor Certificate of Excellence 2015

Sirocco Restaurant has been awarded the Certificate of Excellence for year 2015. The Certificate of Excellence, now in its 5th year awards accommodations, attractions and eateries that consistently receive excellent reviews from travellers.
The President of TripAdvisor for Business, Marc Charron mentions how important Certificate of Excellence is by stating that: “By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive an improvement to hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”

About TripAdvisor
TripAdvisor® is the world’s largest travel site*, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, reaching nearly 280 million unique monthly visitors**, and more than 170 million reviews and opinions covering more than 4 million accommodations, restaurants and attractions. The sites operate in 43 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.

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Malaysian Tatler – Malaysia Best Restaurants 2015 Award

Sirocco Restaurant, Holiday Inn Melaka won the Best Restaurants 2015 awarded by Malaysia Tatler for its exceptional service and cuisine.

Malaysian Tatler rated us a 4/5 for Setting and Food and 4.5/5 for Service. Here are a few comments and recommendations stated by Malaysian Tatler

‘The setting is romantic and elegant in this Italian restaurant and would make a good choice for intimate dinners.’

‘Sirocco new menu is impressive and tempting. Although relatively succinct, it features plenty of variety including pizzas, pastas and substantial mains such as oven-baked salt-crusted seabass and braised oxtail with saffron risotto.’,

‘The signature duck pizza is quite the gem with thin slices of duck paired with a fresh sweetish tangy mango dressing on a crispy thin crust.’

‘We recommend the grilled beef fillet with parmesan potato, best enjoyed with a spot of balsamic in brandy flambé.’

‘For a creamy crowd-pleaser, check out the cassata, a classic Italian layered ice cream with a thin base of sponge cake.’

‘Staff are prompt and courteous, and are quick to recommend dishes if you’re undecided on what to order. ‘